For upwards of 20 years, MTM has partnered together with their own customers to be able to generate non emergency health-related transport for accessing healthcare, promoting freedom, and connecting neighborhood solutions. By simply leveraging premium quality consumer support as well as the capability to be able to put together detailed provider structures, they can help clients to be able to carry out their set goals even while attaining their vision of towns free of confines with Non-Emergency Medical Transportation.
Right from state-wide non emergency healthcare transportation (NEMT) brokerage through to booking and dispatching for main travel organizations, MTM is here now to provide a number of NEMT Brokerage solutions to take on the biggest obstacles with health care transportation and Public Transit Services. Their professional services seek to increase member health final results whilst aligning with client goals and objectives, decreasing system expenses, as well as improving satisfaction.
By using a wide variety of synced, feasible transportation solutions, mobility management helps ensure every aspect of passengers’ transport requirements are achieved. MTM show passengers about the travel options available, and also help them to choose the correct method of travel that best fits their requirements.
Using their own in depth expertise in the health-related transportation solutions market, MTM’s mobility management model offers an inventive procedure for synchronized community transportation.
Your well-being & safety are a major priority for MTM. As a result of the present Coronavirus pandemic, MTM are actually following the recommendations supplied by the Centers for Disease Control.
Since demand will continue to escalate, mobility management offers a focused opportinity for uniting, manage, and medical transportation services. MTM collaborates with their customers to give a family of travel solutions & possibilities such as:
Performing education & outreach to explain the travel system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
Diverse travel options and modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
Pursuing opportunities for grant funding
Educating passengers on and assigning them to the most cost-effective, appropriate mode of transportation
As transit agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, & lead the agency and its contractors through continual quality improvement.
In the role of the agency’s eyes a real development of the agency’s very own employees an independent Quality Assurance specialist gives an extra tier of impartiality to keep various other vendors responsible & pro actively handle support and compliance issues. Utilizing experience which combines travel & quality assurance, MTM is aware of the way in which numerous facets of Quality Assurance have an affect on a travel sections operation, & includes a dedicated system available in order to improve conformity and technique enhancement.
The dedicated Quality & Compliance unit tracks the delivery of over 20 or so mil journeys annually through the subcontracted group of travel carriers, with more than seven and a half mil telephone calls handled by their support service centers every year. For each of their even more than 100 legal contracts, MTM have built in quality control methods available and maintain their selves answerable to performance benchmarks & Key Performance Indicators(KPIs).
MTM is known as a real innovator on producing Quality Assurance methods for the non emergency health related travel market, & also has successfully carried out such practices within their systems for more than 2 decades. In each and every commitment MTM run, MTM carries out QA routines causing them to be distinctively proficient to be able to present unbiased critiques, analyze system general trends, & report crystal-clear information & suggestions.
Using a collection of protocols, policies, types of procedures, and paperwork produced over the past 2 decades and ready to be personalised to travel agencies unique preferences, MTM is definitely perfectly prepared to be able to simplify setup and help to make speedy beneficial influences on transportation organizations of any magnitude.
Significantly more unique for the transportation industry, MTM works with travel organizations in Maryland & Washington, D.C. to deliver specialist Quality Assurance solutions. In each case, MTM cooperate together with the transit agencies to put together extensive solutions that offer management of both Administration & Operations of their para transit solutions.